Frequently Asked Questions
Everything you need to know about shopping with The CPAP Store.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. We also offer express 2-day shipping options at checkout for those who need their items sooner.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, certain intimate apparel cannot be returned.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
Yes, we pride ourselves on working exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.